The Interviewer's Guide to Behavioural Interviewing.

Behavioural interviewing can significantly increase your rate of successful hiring. A behavioural interview will result in a better match between the employee and the job, greater job performance and satisfaction for the employee, and therefore lower turnover.

Behaviour-based interviewing looks to past behaviour as the best predictor of future performance. A behavioural interview is a structured interview that is created after a thorough analysis of the job skills needed for that role.

The goal of the interview process is to predict future job performance based on examples of previous specific behaviours, which reveal the desired competencies through tactful questioning. The interviewer looks for behaviours in situations similar to those that will be encountered in the new job. By relating a candidate’s answers to specific past experiences, you’ll develop much more reliable indicators of how the individual is likely to act in the future.

Behavioural questions ensure more genuine spontaneity than traditional questions since candidates can’t practice as easily for them in advance.

The purpose of behavioural interviewing

A behavioural interview ensures that the selection process is:
• Objective
• Consistent and transparent
• Based on the competencies and proficiency level of the job
• A good predictor of performance

Some examples of behavioural interview questions:

• Describe a situation where you had to solve a specific type of problem.
• Tell me about a time where you had to make a difficult ethical decision.
• Can you recall a time when you had to be the leader of a team?
• Can you think of a decision that you regret? What did you learn from the experience?

The DISCflex Behavioural Interviewing Guide helps the interviewer uncover a candidate's behavioural strengths and weaknesses as well as their ability to adjust to situations at work. This guide allows the interviewer to easily score the candidate's behaviour as it relates to situations, actions, and results.

Click here to view a sample interview guide.

Like to know more about how behavioural interviewing can improve your rate of successful hiring? Contact us today.

Adapted from an article published by interview-questions.org, The Complete Hiring and Interview Guide 2009