One of the most challenging aspects of running a coaching or training business is attracting new clients. This is especially true when your business is new and you are establishing a name for yourself. These are our top five tips for attracting new coaching clients and keeping the momentum going. #1 Know Your Audience Know your niche market. Find out as much as you can about them and build a picture…

EOFY is closer than you think. Are you ready? It may seem a little early to be talking about End of Financial Year, but the first quarter is nearly over and it feels like we’re only just recovering from Christmas. In many countries, this means you have about twelve weeks until the financial year ends and you will be reviewing your EOFY achievements and setting goals for the 2017–18…

What is groupthink? Groupthink is a term coined by psychologist Irving Janis in 1972. It occurs when each member of a group or team attempts to match their opinions to what they believe to be the common consensus of the group. In an environment of groupthink, minimising conflict becomes the primary goal rather than producing concrete results or achieving true consensus. Negative Effects of Groupthink. While…

Right Person, Wrong Role: what does it mean, and how do I avoid it? What happens when an employee who performs well in a particular area of work is placed into a different role that does not match their abilities, their preferences or their personality?  Sometimes people are high performers in a given area but, when promoted or moved to another area, are taken out of their comfort zone. A…

Referrals from existing clients are one of the best sources of new business for coaches and trainers. There is no better lead than one sent your way with a strong referral; no more motivated a prospect than one sent to you by a raving fan. The key to getting referrals is to deliver outstanding service in the first place. Then, ask your clients for referrals, make it easy for them and show them your…

Emotional Intelligence is fast becoming recognised as a crucial ingredient in leadership. The good news is that it can be learned and improved at any age, and you can engage tools such as DISCflex to develop it. The concept of emotional intelligence has been around since the early 90s. Two psychology professors, John D. Mayer of UNH and Peter Salovey of Yale, first coined the term in 1990, and Mayer…

Staff turnover has a significant impact on your bottom line. Here's how you can reduce it. What is staff costing you right now? There are a number of online calculators available to help estimate the cost. Business Victoria’s website has a simple one that can help you make a quick assessment. What causes staff turnover? Staff turnover can be caused by a number of factors. High on the…

Once thought to be the domain of big business, small to medium enterprises are recognising the benefits of HR software, and talent management software is high on their wish lists. While HR software has been around for decades, talent management software (TMS) is a relatively new kid on the block. It is unsurprising that TMS is gaining popularity at such a rapid rate, since people are undeniably…

We are really excited as a prevue distributor to see this new phase of growth.  We have been associated with this Assessment and PrevueHR now for several years and this latest update certainly changes the way that this product presents to market. If you have used prevue before you will notice that things will look a little different on the Hiring Family Reports.  We invite you to visit our…

  Thank you for a great year. Hasn't this year just flown by? At least it seems that way – although I probably said something similar last year. I want to say thanks. Thanks to the all of you who read our blogs as we post them; thanks to our loyal customer base, and also to all the new customers who have joined us this year. Thanks to our distribution base, which has kept us growing…

You only get one chance to make a first impression. Make sure it's a good one, by avoiding these 5 common resume mistakes.   #1: Sloppiness Your resume needs to be word-perfect. Typos, bad spelling, sloppy grammar and poor punctuation are instant turn-offs to an employer. They will assume that either you can’t write, don’t care, or don’t pay attention to detail. #2: Summaries…

What global HR trends can you expect to see in 2017? We've gazed into our crystal ball and come up with the top three HR trends to expect in the new year. The rise of the blended workforce. According to Forbes, the gig economy will continue to be one of the top five trends impacting the global workforce. A new kind of diversity has evolved, with freelancers working side-by-side with permanent employees.…

Should you hire for skills or cultural fit? Many employers are beginning to understand the importance of hiring for cultural fit. Traditional recruitment leans towards hiring for skills first, and then determining whether or not a candidate is a good cultural fit. The risk with this approach is that you may become attached to the candidate, due to their desirable skills, and try to justify their…

Behavioural interviewing can significantly increase your rate of successful hiring. A behavioural interview will result in a better match between the employee and the job, greater job performance and satisfaction for the employee, and therefore lower turnover. Behaviour-based interviewing looks to past behaviour as the best predictor of future performance. A behavioural interview is a structured…

What are the 4 things you should look for in a job-fit assessment? Many companies looking to improve their hiring process consider introducing job-fit assessments. But with so many products on the market, do you know what makes a good assessment? Here are 4 things you should ask before you commit to purchase an assessment tool. Is it a real test? How can you be sure that a test was scientifically…

To optimise your recruitment process, you should always begin with an applicant tracking system. Once you have shortlisted candidates by using the applicant tracking system, you'll still need to interview them.  Not all interview questions are created equal, which could explain why we received such a huge response to our recent blog post 6 Interview Questions to ask a Job Candidate. Given…

If one of your priorities is to reduce staff turnover and improve productivity, job benchmarking may hold the key. Good HR decisions begin with determining whether the abilities, interests and personality traits of a candidate match those required for a given role. Personality assessments, job-fit tests and psychometric tests are the terms used variably to describe the tests taken by candidates…

Sign up for our FREE webinar to see how an Applicant Tracking System can help improve your hiring processes. An Applicant Tracking System (ATS) is a one-stop applicant processing system that can be easily merged into a corporate site to provide an online career centre. Among its most important functions are advertising for and processing job applicants, as well as administering assessments. The…

Your resume is your key selling tool, and often your first point of contact with a company you hope to work for. You pour hours of work into creating it, in the hope that it will get you noticed by a prospective employer and land you your dream job. To ensure your hard work doesn’t go to waste by getting weeded out by the company’s Applicant Tracking System (ATS), check that you are…

Do leaders need to coach? How important is it for you as a manager or supervisor to spend focused, uninterrupted time with each of your team members? How much time should you spend with each team member? What should you talk about, and what is the purpose? Coaching and development is an important aspect of business that should be addressed by everyone who leads others. Why? Because people don’t…